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Telkom LTE Night Amigo - Nini Rosso - Amigo. Thread starter oldtimerZA Start date Sep 23, Joined Nov 11, Messages We also set up the router to record the total data usage. We thought it was strange because no one uses much data during the day and we've scheduled our large downloads to happen after AM. So I check all the different monitoring software I set-up and lo and behold we've used 58Gb as recorded by the router.
Understandably that would finish off our 50GB anytime dataso I check all the logs to see when this data had been used and 20GB yes 20GB!!!!! Pretty peeved at this point we decide to go see whats upmaybe there was a misunderstanding on our part. So we speak to someone at a Telkom store directly. We get told that "we have to reset our router after AM in order to use the night surfer data".
For something this important one would think there would be notices for it. Final Straw: Apologies for Night Surfer - The Raouls - Night Surfer necro post. Signed up on the 29 Aug As far as I'm aware.
On top of that I never received 50gb Night surfer data for the month of September. All the amoutns used are for R0. We finally ge through to someone who's names we have who tells us the system is down and they can't help us.
They now can't even correctly handle their LTE packages. I will be creating negative Hello Peter reviews. I will take further action if necessary. Last edited: Oct 8, Joined Aug 12, Messages 21, I reckon the rebooting the router is BS. Joined Sep 5, Messages 2, Thats the problem. Night Surfer - The Raouls - Night Surfer should have data left overas we haven't used "20GB" of it. But according to Telkom we've hit our 50GB anytime cap. I've escalated the issue with them and have proof of our usage.
I also think it's BSyet another way Telkom is trying to worm it's way out of actually taking responsibility and providing payed-for services. Gezza Expert Member. Joined Aug 18, Messages 2, Grasmuis Senior Member. Joined Jun 1, Messages No you don't need to reboot the router, I used to schedule my downloads after 12h00 with Telkom mobile and always used my night surfer data. Grasmuis said:. LazyLion King of de Jungle. Joined Mar 17, MessagesNight Surfer - The Raouls - Night Surfer Telkom.
MickZA Executive Member. Joined Jan 19, Messages 7, Have you taken uploaded data in addition to downloaded into consideration? ChewBakka Member. Joined Sep 1, Messages Creating a profile for the sim on the telkom site helps to get a quick view of what Telkom says you have remaining for both Anytime and Night Surfer. Fudzy Guest. MickZA said:. Fudzy said:. ChewBakka said:. WesleyR Senior Member. Joined Jan 5, Messages WesleyR said:. Joined Jul 6, Messages 35, What metering software are you using?
If it's not setup as a gateway for all the devices to pass traffic through, it will not be accurate. It needs to sit behind your Router, but before every other device. MickeyD RIP. Joined Oct 4, MessagesGezza said:. Sneeky Honorary Master.
Joined May 5, Messages 11, SauRoNZA said:. Sneeky said:. Use their own BS logic against them. To the telkom twit that told you that, by the same token then if you reset the router at 12 and dont reset it at it should just use the night data during the day.
Last edited: Sep 23, You must log in or register to reply here. Subscribe to our daily newsletter.
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